Customer Resources
Documents & Forms
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Our General Policies cover basic information to ensure a smooth and beneficial working relation between Earthly Gourmet and your business.
Please see our General & Return Policies
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Please review our Payment Protocols document for accepted forms of payment and ways to pay.
If you are ordering via our Online Ordering System you may opt in to automatic payments by completing one of the following Authorization Forms and submitting to accounts@earthlygourmet.com
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Our preferred way to receive orders is via our Online Ordering System.
You are able to place orders via email or phone but we please ask that you review our Ordering Guidelines to ensure a smooth ordering process.
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Will Calls are available during our Business Hours at 2143 SE Lafayette St, Portland, OR, 97202
Please review these Will Call Guidelines and give us 1 hour advance notice for your Will Call Orders. Please have payment ready if you do not have set Payment Terms.
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If you order repackaged items (such as Oils, Vinegars, Cocoa, Agave, etc) from Earthly Gourmet that come in reusable jugs, glass, or pails:
Please see our Deposit Refund Guide to see acceptable return conditions.
Set up your business account today to benefit from direct-to-door ingredient and product deliveries for your business, and the icing on the cake – zero delivery fees! Experience seamless service tailored to your needs - allowing you to concentrate on what matters most – your business success!