New Customers

Unfortunately, Earthly Gourmet only sells to registered food & beverage operators/manufacturers. However, you may purchase bulk and retail items to be shipped or picked up locally (Portland, OR) via our e-commerce site: Earthly Gourmet Direct
We currently service Food & Beverage operations & Retail Grocers with licensed businesses only.
We will not be able to sell to you if your intention is to sell on Amazon or any other 3rd-party website. We will, however, sell to you if you are selling it on your website exclusively.
We appreciate your understanding of this as we would like to avoid any conflict of interests with regards to the sales channels of our brands and products.
Click to start your New Customer Application. Please indicate the best contact number and email for us to follow up with you on the next steps toward placing an order. Incomplete applications will not be approved as new customers until sufficient information is made available and a new customer meeting has been scheduled/completed.
Once you have been approved as a customer by our Customer Service team you may place your first order with us.
Click HERE to place an order on our Online Ordering System.
We mail out updated price lists each month through our newsletter and you can also find a copy on our New Customers page.

Products

We fill our tubs to a specific weight, which may appear at different levels due to the varying density of the product.
Yes! But it does still contain Soy.
No, we do not carry honey because it is an animal by-product. We do not carry any products that come from non-human animals. All of our products are 100% plant-based, vegan products.
Please check out Mellody Honey and our Non-Dairy Alternatives.

New customers & COD (collect on delivery) accounts are expected to pay at the time of delivery. Payment is expected in the form of Cash or Check.
Payments made via Paypal are also accepted but must include a 3% processing fee.
Earthly Gourmet will only accept credit card or ACH payment if orders are placed via our Online Ordering System and a Payment Authorization Form has been submitted to accounts@earthlygourmet.com
Invoicing is scheduled to be completed the day before (for out-of-town deliveries) or the day of (for local deliveries) your specified delivery date. All invoice totals are tentative until the physical inventory is pulled and loaded in the truck. When you place orders via our Online Ordering System you will instantly receive a tentative invoice total (As long as you have selected the correct item and quantity). When we bill during our scheduled time and have accounted for outages/ shortages, you will receive a final invoice. Please note that we cannot refund overpayments on accounts.
Due to our current payment processes, we cannot refund overpayments on accounts. If the incorrect amount is paid and processed, we will add a credit on your account to be applied on your next order.
Please send a photo of the damaged/spoiled product with the lot # and/or best by date within 7 days. Once we have inspected and reviewed the information provided we will issue a credit on your account to be applied on your next order.