Privacy Policy

Last updated: September 4th, 2026

  1. General disclosure

    We do not sell personal information for money or share it for cross-context behavioral advertising. We disclose personal information to service providers that support our hosting, forms, scheduling, ordering, payments, delivery, communications, analytics, security, accounting, and professional services, and as otherwise described below.

  2. Types of Personal Information We Collect

    • Personal contact information, which may include names, phone numbers, email addresses, physical addresses, and other personal contact information.

    • Business contact information, which may include names, phone numbers, email addresses, physical addresses, and other business contact information.

    • Billing and shipping information, which may include credit card information, bank information, billing addresses, and contact information.

    • Customer and supplier transaction information, which may include purchase history, invoices, billing and payment status, and purchase orders.

    • Communications and inquiries, which may include information submitted through contact forms, emails, phone calls, meetings, or other communications including any attachments you may choose to provide.

    • Marketing and engagement information, which may include email opens, link clicks, timestamps, and searches.

    • Approximate location information, which may be derived from an IP address or device information, such as city, state, or region.

    • Any other information you may choose to provide.

  3. How We Collect Personal Information

    • Directly provided by you, which may be through our services, contact forms, email, phone calls, meetings, contracts, and other communications

    • Automatically through your browser or device, through services such as cookies, security tools, and analytics technologies.

    • From third-party service providers and vendors we work, with for purposes such as fulfilling services, communications, analytics, security, marketing, billing, and other business operations.

  4. How We Use Personal Information

    We process your information for a variety of reasons, depending on how you use our services, including:

    • Account creation and administration

    • Order fulfillment

    • Delivery

    • Collections

    • Fraud prevention

    • Legal Compliance

    • Accounting

    • Marketing

    • To improve our platforms, services, and products

    • To identify usage trends

    • To determine the effectiveness of our marketing and promotional campaigns

    Squarespace

    This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including:

    • Information about your browser, network and device

    • Web pages you visited prior to coming to this website

    • Web pages you view while on this website

    • Your IP address

    Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.

    Analytics

    This website collects personal information to power our site analytics, including:

    • Information about your browser, network, and device

    • Web pages you visited prior to coming to this website

    • Your IP address

    This information may also include details about your use of this website, including:

    • Clicks

    • Internal links

    • Pages visited

    • Scrolling

    • Searches

    • Timestamps

    We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

    Contact form

    When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you.

    Cookies

    This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

    Fonts

    This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

    • Information about your browser, network, or device

    • Information about this site and the page you’re viewing on it

    • Your IP address

    MailerLite

    Our newsletter is handled by MailerLite. For more information about what information MailerLite collects, please review their privacy policy.

    New customer application

    Our application form to become a new wholesale customer is hosted by Jotform, and the information it collects includes but is not limited to:

    • Name

    • Phone number

    • Email address

    • Business name

    • Business address

    • Business phone number

    We use this information to set up your account for online ordering, incorporating your business into our delivery routes, contacting your business, and adding your business to our newsletter (hosted by MailerLite).

    Payment information

    Our ACH Payment Authorization Form is hosted by Jotform, and the information it collects includes:

    • Name

    • Phone number

    • Email address

    • Business information

    • Bank account and routing numbers

    Our Credit Card Payment Authorization Form must be printed, signed, and emailed to accounts@earthlygourmet.com, and the information collected includes:

    • Name

    • Business name

    • Billing address

    • Credit card information

    This information is kept securely and is strictly used for the purpose of processing payments for purchases. For more information about Jotform, please read their privacy policy.

  5. How Long We Keep Your Information

    We keep your information as long as reasonably necessary for the stated purposes as well as for legal, tax, accounting, dispute, and security requirements.

  6. Do We Collect Information From Minors?

    We do not knowingly collect data from or market to children under 13 years of age.

  7. Business Transfer Provision

    We may disclose or transfer personal information in connection with an actual or proposed merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction. Any successor’s use of personal information will remain subject to this policy unless affected individuals are notified of a material change as required by law.

  8. Earthly Gourmet Direct

    Our direct to consumer online store, Earthly Gourmet Direct, is hosted on Shopify, and has its own, separate privacy policy.

  9. Updates to this privacy policy

    We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

  10. Your Rights and Choices

    Depending on where you live, and subject to legal restrictions, you have the right to request access to, correct, delete, or receive a copy of the personal data we maintain about you. To initiate such a request, please send an email to info@earthlygourmet.com.

  11. Questions

    For additional information or questions, please send an email to info@earthlygourmet.com, call 503-853-3110, or send a letter to Earthly Gourmet Distribution LLC, 2143 SE Lafayette St, Portland, OR 97202.